Human Error; Human Error Prevention; Human Error Reduction; Error; Human Performance; Human Performance Improvement; Root Cause Analysis; Corrective Action; Process Improvement
Credentials: Ben Marguglio – President;  BW (Ben) Marguglio, LLC

Management and technical consultant with sixty-two years of experience in high technology enterprises, formerly as a corporate executive – including executive level director and division director positions with experience as a management team leader for multi-million dollar design and construction projects and a management team member for a multi-billion dollar design and construction project.

Pre-eminent expert on human performance, human factors and human error prevention / reduction.  Originator of the new and unique “Human Error Causal Factors” taxonomy, and presenter of the acclaimed “Human Performance / Human Factors / Human Error” Seminar.

Expert on risk identification, risk assessment and risk control (risk management).

Expert on incident / failure investigation, root cause analysis and corrective action.

Expert on management systems – including systems for project management; design engineering; procurement; fabrication, assembly, construction and installation; maintenance; and operations – with safety, quality and environmental protection considerations.

Fellow of ASQ since 1973 and ASQ-Certified Quality Engineer, Reliability Engineer, Quality Auditor, and Manager of Quality / Organizational Excellence.

Author of approximately 200 technical and management papers and presentations and three books:
• Quality Management Systems in the Nuclear Industry; American Society for Testing & Materials; 680 pages; 1977;
• Environmental Management Systems; Marcel Dekker, Inc; 208 pages; 1991;
• Human Error Prevention; Bookinars, Inc.; 416 pages; 2009.

Ben Marguglio has received awards for his highly-acclaimed work in human error prevention / reduction and for his contributions to the body of knowledge for quality professionals.

Human Error; Human Error Prevention; Human Error Reduction; Error; Human Performance; Human Performance Improvement; Root Cause Analysis; Corrective Action; Process Improvement