Human Error; Human Error Prevention; Human Performance; Human Performance Improvement; Problem Reporting;
Root Cause Analysis; Corrective Action; Process Improvement Tools; Quality and Environmental Management Systems
                                                                              Seminars By:

 
 

 

Public Seminars:

* "Human Error Prevention":    
October 26-27, 2010; Drury Inn & Suites San Antonio Riverwalk, San Antonio, TX.    

* "Root Cause Analysis":                                                                                                                                     October 28-29, 2010; Drury Inn & Suites San Antonio Riverwalk, San Antonio, TX.

* "Auditing - ISO 19011":                                                                                                                       October 20-21, 2010; Courtyard By Marriott Houston Intercontinental Airport, Houston, TX.

* "Nuclear Procurement Quality Requirements for Design /Construction Services & Components": November 3-4, 2010; Omni Hotel at the Colonnade.    

* "Geometric Dimensioning & Tolerancing":                                                                                                   TBD.

* "Value Stream Mapping
TBD.

The "Human Error Prevention" and "Root Cause Analysis" Seminars are available as a Bookinar™ at www.bookinars.biz.

"Human Error Prevention"

In addition to discovery and invention, human error prevention can be the greatest contributor to improved productivity, safety and quality.  Persons responsible for improving productivity, safety and quality should consider attending this seminar.

The principles and practices of human error prevention are universally applicable regardless of the type of industrial, commercial or governmental enterprise, and regardless of the type of function performed within the enterprise. 

This seminar is truly unique and up to date with the latest developments in human error prevention. Marguglio's new taxonomy of human error causal factors and his human error-related models demonstrate his leadership in this subject. Examples and case studies amply reinforce the human error prevention principles and practices.

This seminar covers: * Classifications of human error; * The four levels of human error; * The three levels of barriers to human error and to the hazards activated by human error; * The four types of barriers at each barrier level; * Methods by which to make barriers effective; * Error-inducing conditions; * Behaviors to counteract error-inducing conditions; * Thought processes and behaviors leading to non-conservative decisions; * Thought processes and behaviors leading to conservative decisions; * Techniques to prevent recurrence of error - e.g., coaching; * Metrics; * Defense in depth. (Click "Learn More", below, to see the  learning objectives and outline.) 

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"Root Cause Analysis"

Persons who are responsible for identifying and reporting off-normal conditions, evaluating the conditions and their effects, identifying causal factors, recommending various types of corrective actions, tracking the implementation of corrective actions, and managing the overall system should consider attending this seminar. (Click "Learn More", below, to see the learning objectives and outline.)

Marguglio's analytical logic and rigor, with unique analytical templates, yield greater consistency in the application of the various root cause analysis tools and greater effectiveness in the results of root cause analysis

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"Auditing - ISO 19011"

This seminar covers in detail (a) the considerations for establishing the overall audit system (b) the differences in the processes for internal audit, supplier audit and third party audit, and (c) in anticipation of the forthcoming revision to ISO 19011, the process for performing an individual audit of any management system, in addition to quality, environmental, health and safety management systems. 

Upon completion of this seminar, you'll be able to: • Use audit terminology; • Understand the differences among internal, supplier and third party auditing; • Understand the factors to be considered in establishing an audit system and in structuring the audit system for application to any other management system; • Establish the audit objective - "compliance-based" or "effectiveness-based"; • Establish the audit scope - "risk-based" or "non-risk based"; • Determine data collections techniques - "system-based" / "program-based", "performance-based" and "results-based"; • Perform and lead an audit, step-by-step, in detail; • Design, develop, implement and assess an audit system.

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"Nuclear Procurement Quality Requirements for Design/Construction Services & Components"

This seminar covers dozens of contractual clauses that make quality and economic sense for the procurement of design and construction services and components for both new facilities and major modifications to existing facilities. 

Although the focus in this seminar is on contractual clauses that are applicable to nuclear powered electricity generating facilities and U.S. Department Of Energy nuclear laboratories, and although the basic source document is ANSI/ASME NQA-1, quality and procurement engineers from other types of highly technical and complex facilities will definitely benefit from this seminar because the clauses apply equally to these facilities (e.g., gas and oil facilities, ports, military facilities). 

For quality and economic benefit, the contractual clauses go beyond the standards noted above. The implementation of a few of these clauses can have the potential for avoiding tens and hundreds of thousands of dollars in unnecessary expenditures. 

The major elements of each clause will be described and the logic supporting the technical and economic benefits of the clause will be discussed.

The Commercial Grade Item and Service Dedication (CGI/SD) process will be described, along with Failure Mode and Effects Analysis, it being a necessary element of CGI/SD. 

NOTE:  This seminar is being presented as a workshop in conjunction with the 37th Annual Energy & Environmental Education and Training Conference.  Here is the link to the conference program, including the workshop description: Conference Program Schedule (Preliminary).  Here is the link to the registration form for the conference and/or workshop: Conference Registration.

"Geometric Dimensioning & Tolerancing"

The seminar covers print reading, and the symbols, terminology and rules of GD&T as based on standard ASME Y14.5M-1994.  Changes introduced in the 2009 revision of the standard also will be covered.  The seminar includes hands-on measurement of part characteristics using GD&T principals.  Upon completion of the seminar, participants will be able to:                                                                                         · Identify datums and their use;                                                                                                    · Understand the relationship of size dimensions to the form of the part;                                               · Interpret feature control frames;                                                                                                 · Compute Maximum Material Condition (MMC) & Least Material Condition (LMC) values;                           · Compute positional tolerance zones including use of bonus tolerancing;                                              · Design simple MMC gages under GD&T control;                                                                               · Interpret the five general rules of GD&T;                                                                                       · Inspect to composite positional tolerancing requirements;                                                                · Apply graphical inspection analysis to GD&T control.

"Value Stream Mapping"

This seminar covers value stream mapping techniques that contributed to receipt of the following awards by The Hon Company’s Cedartown facility – in the office furniture industry: 2003, The Shingo Prize for Excellence in Manufacturing; 2004, The Georgia Oglethorpe Award; 2005, Industry Week’s Top Ten Plants in North America; 2006, The Georgia Manufacturer of the Year Award.

Upon completion of this seminar, one will be able to:

  • Understand the terminology and symbols used in value stream maps;

  • Create a value stream map for the current state;

  • Analyze a current state value stream map to identify future state improvements;

  • Create a value stream map for a future state.

In-House Seminars:  (Click on seminar title for details)

Implementing a Quality Management System - Baldrige Criteria
Implementing a Quality Management System - ISO 9001
Implementing a Quality Management System in the Lab - NELAC Accreditation
Implementing an Environmental Management System - ISO 14001
Information Quality Improvement
Integrated Management Systems - QEH&S
Management of Change to Facility Design
Measuring Organizational / Process Performance
Measurement Control
Performance Indicators
Performance Self-Assessment
Principles Underlying ISO 9001
Quality Requirements for the Procurement of Design & Construction Services
REACH Compliance
RoHS Compliance
Statistical Process Control
The Power to Persuade and Influence Without Authority
            Article in the Wall Street Journal
TRIZ - Innovative Problem Solving - A Six Sigma Tool
 
 

Descriptions of all High Technology Seminars